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Telephone Handsets and Demands on the Neck!

It is in the use of the telephone handset that the most significant work related disorders of the neck could occur. When the seemingly simple act of squeezing the handset against the shoulder and neck is performed routinely, or held for long periods of time, anything ranging from discomfort to structural tissue damage can occur!

The use of telephone headsets is beneficial for improving head and neck postures. With the freedom a headset provides, awkward and prolonged static postures of the head, neck and shoulders can be avoided. In an even greater sense, the freedom offered by hands-free movement allows workers extra mobility, reducing static loads on the entire body, and potentially contributing to greater worker comfort and productivity. Headsets also are known to alleviate stress on the neck for all-day users, as well as for those who use the telephone sporadically throughout the day!